Shipping Policy
Thank you for shopping with Uempty.com! We are committed to delivering your favorite beauty and skincare products quickly, safely, and reliably. Below you’ll find everything you need to know about our shipping process.
📦 1. Processing Time
All orders are processed within 1–2 business days (Monday to Friday, excluding holidays).
You’ll receive a confirmation email once your order has been placed and another email with tracking information when your order ships.
🌍 2. Shipping Locations
Currently, we only ship within the United States.
We do not offer international shipping at this time.
🚀 3. Shipping Methods & Delivery Times
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 3–7 Business Days | Calculated at checkout |
| Expedited Shipping | 2–3 Business Days | Calculated at checkout |
Note: Delivery times are estimates and may vary due to weather, carrier delays, or holidays.
🔍 4. Order Tracking
Once your order ships, you’ll receive an email with a tracking number and a link to track your shipment in real time. If you do not receive tracking information, please contact us at support@uempty.com.
❗ 5. Shipping Issues
If your order is delayed, lost, or arrives damaged:
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Delayed Orders: Contact us if your order hasn’t arrived after 10 business days.
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Lost or Stolen Packages: We are not responsible for lost or stolen packages after delivery is confirmed, but we’ll help you file a claim with the carrier.
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Damaged Items: Please email support@uempty.com with photos of the damaged item(s) within 3 days of delivery.
📮 6. Incorrect Address Disclaimer
Please double-check your shipping address before completing your order.
We are not responsible for packages delivered to the wrong address due to incorrect information provided by the customer.
🏢 Business Information
Business Name: Uempty
Website: www.uempty.com
Address:
1300 WEST I-40 FRONTAGE ROAD SUITE
Gallup, NM 87301
Email: support@uempty.com
Phone: +16462223842