FAQ
❓ Frequently Asked Questions – Uempty.com
Welcome to the Uempty FAQ page!
We’ve answered some of the most common questions about our products, shipping, returns, and more. Still need help? Feel free to contact us anytime at support@uempty.com.
🧴 Product Questions
Q: Are your products safe for sensitive skin?
A: Yes! Our products are formulated to be gentle and suitable for all skin types, including sensitive skin. Always patch test if you're trying a product for the first time.
Q: Are your products cruelty-free?
A: Absolutely. Uempty does not test on animals, and we’re committed to ethical, cruelty-free practices.
Q: Where are your products made?
A: We partner with trusted manufacturers that meet high-quality and safety standards. Ingredients are ethically sourced and skin-friendly.
🚚 Shipping & Orders
Q: Where do you ship?
A: We currently ship across the United States.
Q: How long will my order take to arrive?
A: Orders are typically processed within 1–2 business days and delivered within 3–7 business days, depending on your location.
Q: How can I track my order?
A: You’ll receive a confirmation email with a tracking link once your order ships.
🔄 Returns & Refunds
Q: What is your return policy?
A: We accept returns within 30 days of delivery for unused and unopened products. Please email us at support@uempty.com to initiate a return.
Q: Can I exchange a product?
A: Exchanges are available for defective or damaged items. Contact us right away if there’s an issue with your order.
📩 Contact & Support
Q: How can I get in touch with customer support?
A: You can reach us anytime via email at support@uempty.com. Our team responds within 24 hours on business days.
🏢 Business Information
Business Name: Uempty
Website: www.uempty.com
Email: support@uempty.com
Address:
1300 WEST I-40 FRONTAGE ROAD SUITE
Gallup, NM 8730
Phone: +16462223842